So I used to be a Web Designer, that was the good life. Now I am an IT manager, which really means deal with budgets, timelines and most of all, problems. Don't get me wrong, there are some great aspects of my job, but far too often I deal with issues. That's OK, I am pretty good at it for the most part, I really do believe in excellent customer service and always do my best to help resolve anything that comes my way.
But more and more I see this terrible trend. People that are really not at all interested in solving a problem. People who only want to make themselves look BIG and make others look small. Everyone knows these people, they are the finger pointers.
I work with a team of extremely caring hard workers. We take on way more work than we should often because we always try and get "urgent" work done for clients, usually because they don't bother to plan. But when a mistake is made (it can happen), the finger pointer will not call you up and say ...hey...can you fix that!? Instead they take great pains in writing a scathing EMAIL and cc every person on the planet.
They always fail to mention their short comings like they called us up with 2 minutes notice and needed it this afternoon, or that they won't get back to us with feedback the 10 times we asked for verification it worked.
Noooo, it's much better to wield your gutless email and try and show yourself up by putting others down.
I especially like those that are then proven wrong and only email you back with apology if you get one. Suddenly the whole cc list is gone. I don't operate this way in my personal life and I hate when others do this to me and my colleagues. If you have a grievance, make a reasonable effort to have it resolved. If you aren't getting what you feel you deserve then fine, but treat others with the same respect you feel you expect yourself.
In the words of Forest Gump, "that's all i've got to say about that" : )
Tammy I hear you 100%. The same thing for us. The good we do is never appreciated and if it is, it's a quick thank you (boy do those get tiring after you've heard them a few times) and that's it. If you do something wrong or you fuck up, HOLY SHITSTORM. The world has ended and you've not only personally screwed someone else over but the world and everyone in it has been somehow affected by this thing.
ReplyDeletePeople fail to realize that NOBODY is perfect and that mistakes do happen and that's how people learn. Often to many people in the Job world just have nothing else left to be passionate about so they take out whatever issues they are having on you at work and just open up the shit hatch and lay one big dookie.
I often wonder why I am in IT and in the position of Team Lead and often find myself looking at my Boss and questioning why he is still in his job taking the abusive shit he does.
If I had to get another job, it wouldn't be IT related. I think I'd be a framer where the worst thing that happens is your frame falls over and you fix it and carry on. No babies died and the world is right once more.
People honestly need to chill the fuck out at work, it is after all just a job and there are MUCH more important things such as your wife, family, friends and home life to be passionate about. Not the shit hatch.
Everyone seems to have at least one douchebag working with them wherever you go. I'm just waiting for when you finally snap and become EvilTam toward said DB. Give 'em hell!
ReplyDeleteThe type of douche that she's talking about in this case always seems to be a client, unfortunately. So not so much with the snapping. :(
ReplyDeleteI don't like people like that.
ReplyDeleteI like to imagine that their home lives are the same, and that their wives are all leaving them because of it.
"You left the milk out, Sally? That's it. EVERYONE! EVERYONE GATHER AROUND! SALLY, here, thinks it's APPROPRIATE to leave the milk out after she's done her BREAKFAST! Thanks to SALLY, we all get to have slightly warm MILK on our CEREAL! Everyone give SALLY a BIIIIIG HAAAAND!" Starts clapping.
Sally, his four-year-old daughter, runs from the room crying, while her mother, after a horrified glance at the guy, runs from the room to comfort her heartbroken daughter.
Jim, his fourteen year old son, kinda winces while clapping half-heartedly. He doesn't want to be here, he wants to be in his room, listening to self help audiobooks on his iPod, but you don't poke a pissed off bear, and he knows it. He just can't wait until his mom's divorce papers are finalized.
Lol, that is awesome Liam. That is a perfect example of what I am talking about.
ReplyDeleteLiam, that was epic. :)
ReplyDelete